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Returns and Refunds
“Technology spot provide a 14-day Money Back Guarantee on all purchased. We want you to be 100% happy with your order and allowing you to purchase from us with confidence.”
Under The Consumer Contracts Regulations 2014. If you need to return an item you have ordered from our website, you have the right to cancel an order without reason by the end of the 14th day
All goods are returned are at the buyer’s own risk and we would advise that you use a service that requires a signature upon delivery or obtain a proof of posting, if you are failed to follow this procedure, technology spot are unable to refund, exchange or replace the item. Technology spot are unable to refund return postage costs when the order was already dispatched. If you are in any doubt how to return the item, please contact us before doing so.
You must inform technology Spot within 30 days from the purchase date shown on your receipt. Unfortunately, we cannot accept claims after that time.
- Contact us via Email & Request Authority to return your item(s).
- We will reply with query as soon as possible
- Ensure you pack return item securely and write your order number clearly on it,
- We advise that valuable goods are Insured, sent on a “signed for” service,
(There may be a delay in processing returned items not following this procedure, also if items are sent to an address other than the one we specify we cannot be responsible for them)
If you do not have your order number please log into your account to retrieve it. Alternatively request your order number through email. You must clearly write your name, email address and postcode relating to your account
If products are faulty or do not conform to description, you may return them within 30 days of receipt and will be entitled to a replacement or full refund. We would advise that you use a service that requires a signature upon delivery or obtain a proof of posting we cannot be responsible for goods lost in the post,
If you have ordered the wrong product, the product is not suitable or simply unwanted return the product unopened and in its original re-saleable packaging for an exchange or a full refund at our discretion. Technology spot reserves the right to retain the incurred costs of delivery where goods are returned for any of the previously mentioned reasons. This does not affect your statutory rights.
In the unlikely event your order is damaged in transit please contact us immediately on firstname.lastname@example.org. Please also retain the original packaging for returning with your order. We will arrange for a prompt replacement or refund, whichever you prefer.